AOL IM Service is down!
04/04/2001 5:09:57 AM MST Albuquerque, Nm
By Dustin D. Brand; Owner AMO
In the past 2 weeks, AOL IM has been down 3 times...
At exactly 12:03:47 PM Mountain Daylight Time on April 03, 2001, AOL's IM Service is unavailable. Affecting each and every AOL IM User globally, each and every one of AOL's IM Servers were down.
Further investigation into the outage, I discovered the AOL IM Servers were completely unreachable during this outage, that is the servers were not functioning at all. Looking at the internet, the outage was distinctly AOL's IM Servers, and even affected portions of AOL's web site's, and other services.
The outage on April 3rd, 2001 lasted about 3 hours, and AOL did not comment on the outage. AOL also did not comment on the outage I first reported on March 23th which lasted only 7 minutes, and the later outage affecting older AOL IM Users on March 27th which lasted several Days.
Such outages, 3 in 2 weeks are not taken well by users of AOL, and AOL refusing to comment on their causes leaves customers in even more upset, not to mention the press. One thing is for sure, it doesn't look good when the worlds largest IM Service is rendered unusable 3 times in 2 weeks, and that doesn't reflect well on America Online/Time Warner.
I'll continue to keep a keen eye on AOL's IM Service and report anything new. As of now, April 04, 2001, AOL's IM Service is running.
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